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Refunds Return Information -
Satisfaction Guaranteed
We want you to be completely satisfied with
your
Indiana Sampler purchase.
If for any reason you are not pleased, simply
return the item (**except software - see below)
within 30 days of PLACING ORDER for exchange or
a refund of 80% of purchase price. There is a
20% restocking fee on all returns.
Shipping and handling
charges will not be refunded.
Refunds will be issued in the same manner as
the order was paid.
**There is a
No Return Policy on opened software unless the
software is defective. If the software is
defective the software may only be exchanged for
the same software within 30 days after receipt.
To insure that we can quickly and efficiently
process your refund it is important for us to
know why you are returning your merchandise.
Please fill out the following form and return a
copy of it with your purchase.
Return/Exchange Form:
Name:
_____________________________________________________________________
Address:
___________________________________________________________________
City:
______________________________________________________________________
State: _________________ Zip
Code_______________ Phone Number:
_________________
E-Mail Address:
_____________________________________________________________
___ Merchandise Was Damaged
___ Wrong Item Was Received
Ordered On __________________
___ Product Is Defective
___ Didn't Like Product
___ Changed My Mind
I Would Like:
___ Refund
___ Exchange Merchandise With:
Same Merchandise ____________
Same Merchandise/Different Color
________________
Same Merchandise/Different Size
_________________
Different Merchandise:
Item # ________________ Size: _______________
Color: ______________
Price: _____________
Steps To Returning Merchandise:
- Please use the original shipping box and
packing materials.
- Enclose a completed copy of the
Refund/Exchange form with your merchandise.
- Please make sure that only the return
address is showing on your package.
- Return the merchandise either by UPS
(prepaid and insured) or by U.S. Mail
(prepaid and insured)
- Keep your UPS or Post Office Receipt
until you receive a credit, refund or
replacement.
- Keep a copy of your completed
Refund/Exchange Form until you receive a
credit, refund or replacement.
You will be notified via e-mail (or u.s. mail
if no e-mail address is listed on your form)
once we have received your returned merchandise. |
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